🔐 Privacy Policy – Astro Developments

Last Updated: July 2025

At Astro Developments, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, enquiry forms, or advertising platforms such as Google and Meta. We are committed to handling your data with transparency, security, and respect in accordance with Australian privacy laws.

📄 1. Introduction

Astro Developments is a residential construction business servicing Western Sydney. We specialise in kitchen renovations, bathroom renovations, decking and pergolas, outdoor living areas, home extensions and granny flats. In the course of providing quotes, consultations and project delivery, we may collect personal information from homeowners and website visitors. This Privacy Policy outlines how we manage and protect that information responsibly.

🗂️ 2. Information We Collect

2.1 Personal Details

• Full Name
• Email Address
• Phone Number
• Property Address or Suburb
• Preferred Contact Method

2.2 Project Information

• Type of renovation or construction service required
• Estimated start timeframe or urgency
• Plans, images, measurements or notes provided

2.3 Technical & Usage Data

• IP address
• Device type and browser information
• Pages visited on our website
• Referral source (e.g., Google Search or Meta advertisement)

2.4 Lead Form Submissions

When you submit an enquiry through our website or advertising platforms, we collect the information you provide so we can respond promptly, arrange consultations and prepare accurate quotes.

🎯 3. How We Use Your Information

• Respond to quote and consultation enquiries
• Schedule site visits and project discussions
• Provide project updates and communication
• Improve our services, website and customer experience
• Comply with applicable Australian laws and regulations

We do not sell, rent or trade your personal information to third parties.

🤝 4. Legal Basis for Processing

• Consent – when you voluntarily submit your information
• Contract – to deliver the services you request
• Legitimate Interest – to improve service quality and communication
• Legal Obligation – to meet taxation and compliance requirements

🔐 5. Data Sharing & Disclosure

Your information may only be shared with:

• Authorised Astro Developments team members
• Trusted third-party service providers (e.g., CRM, email or accounting software)
• Website hosting, analytics and advertising partners working on our behalf

We do not share personal data with unrelated external parties for marketing purposes.

🛡️ 6. Data Security

• Secure HTTPS website encryption
• Password-protected internal systems
• Restricted staff access to sensitive data
• Secure storage of project and client information

In the event of a data breach, we will act in accordance with the Privacy Act 1988 (Cth) and notify affected individuals where required.

👤 7. Your Rights

• Request access to the personal information we hold
• Request correction of inaccurate information
• Request deletion where legally permitted
• Withdraw consent to marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

🌐 8. Cookies & Tracking

We use cookies and analytics tools to understand website performance, improve user experience and measure advertising effectiveness. You can manage cookie settings through your browser at any time.

✏️ 9. Updates to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on our website.

📬 10. Contact Us

For privacy-related enquiries, please contact:

Astro Developments
🌐 Website: https://astrodevelopments.com.au/